Purpose-built operations software

See the whole business.
Move it forward.

Tier32 connects the people selling, installing, servicing, funding and supporting every customer—so owners get control without slowing teams down.

Built from real operations.Serving security dealers since 2015, with purpose-built workflows for solar and home services.

Tier32 Back Office Tier32 solar project pipeline

Customer operationsField mobilityWorkflow automationFinancial controlReal-time insight

The connected platform

More than a CRM.
An operating system for the business.

Generic CRMs stop at the sale. Tier32 carries the work through customer setup, documents, scheduling, installation, service, inventory, billing, commissions, funding and reporting.

Back-office ERP + CRM

One operational record connects customers, employees, projects, money and performance.

Customer and project management
Inventory and purchasing
A/R, payments and subscriptions
Funding, commissions and payroll
Cases, scheduling and service
Reporting and analytics

Tier32 Mobile

Focused field tools for reps and technicians, from the first knock through installation and service.

Automation

Scheduled billing, appointment reminders, alerts, scorecards and report delivery keep work moving.

Built for every role

Give each team the tools it needs.
Give leadership the full picture.

Security technicians

Arrive prepared. Install accurately. Close the loop.

Technicians can see schedules, customer details, monitoring information, equipment and zones before the job. In the field they can manage inventory, register cellular communicators, run signal tests, place accounts on test, review event history, upload documents and record installation details.

Mobile job schedule and customer history
Equipment, zones and inventory visibility
Signal testing and monitoring workflows
Photos, documents and completion records
Service cases and technician communications

Sales reps

Turn activity into cleaner sales and better follow-through.

Reps can manage canvassing and leads, capture GPS addresses, look up homeowner data, track appointments, run credit, configure packages, generate e-contracts and follow every account after the sale.

Lead, map and canvassing tools
Setter-to-closer handoffs and alerts
Guided account setup and digital authorization
Personal stats, rankings and account status
Commission, hold and pay visibility

Owners and leaders

Know what is happening—before it becomes a problem.

Dashboards, saved searches, custom reports and historical scorecards expose production, cancellations, aging, funding efficiency, pipeline movement, user activity and team performance.

Real-time company and area statistics
Custom reports, filters and exports
Funding and operational scorecards
Trend, exception and bottleneck visibility
Permission-based access and audit history

Back-office teams

Work from shared data instead of disconnected spreadsheets.

Operations, finance, funding, HR and customer service share the same customer and employee record—with specialized modules for the work each department performs.

Inventory, suppliers and warehouses
A/R, payments, subscriptions and aging
Commission rules and payroll calculations
Funding audits and document tracking
HR, licensing, cases and customer contact logs

Tier32 Canvassing

Turn every neighborhood into a measurable sales territory.

Give field reps a map-first workspace for finding properties, recording outcomes and setting appointments—while managers assign territory and see what is actually happening in the field.

Tier32 canvassing property record and map

Property intelligence at the door

Work the map. Know the home. Capture the next step.

Select a home or parcel to load property details, county-record homeowner data, roof-size estimates and canvassing history. Reps can record outcomes, add notes, schedule appointments and launch a roof proposal without leaving the map.

GPS location and address search
Homeowner and property lookup
Roof-size and property estimates
Color-coded canvass outcomes
Appointment and proposal handoff
Daily, weekly and monthly activity stats

Tier32 manager canvassing territory tools

Assign and protect territory

Managers draw custom canvass areas, color-code them and assign each boundary to a rep so teams know exactly where to work.

Tier32 five-year hail and wind history heat map

Find weather-driven opportunities

Five years of hail and wind history can be viewed directly on the map, helping roofing and exterior teams prioritize neighborhoods affected by significant storms.

See activity as it happens

Map pins and a consistent outcome legend make untouched homes, follow-ups, appointments, inspections and sold customers easy to understand.

One core. Specialized workflows.

Designed around the industries you operate.

Tier32 Security

From the kitchen table to monitoring—and beyond.

Coordinate sales, credit, contracts, equipment, installation, monitoring, funding, billing, retention and service in one system designed for alarm dealers.

Tier32 security operations dashboard with installation and area performance reporting

Tier32 Solar

Keep complex projects moving, even when the path changes.

Track setter and closer activity through design, permitting, roofing, electrical, installation, inspection, interconnection, monitoring and funding.

Tier32 Home

Bring lead-to-install discipline to every home-service project.

Configure shared workflows for roofing, windows, doors, water, pest and other services while keeping customers, documents, schedules and financials connected.

Integrated with the tools you use

Connect Tier32 to the rest of your operation.

System-to-system integrations reduce duplicate entry, prevent errors and keep monitoring, credit, documents, payments, customer data and equipment workflows moving.